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YOUR QUESTIONS, ANSWERED.

Everything you need to know to make the most of Frosteam, with ease.

Yes. Every Frosteam™ comes with a comprehensive, user-friendly guide covering:

  • Mode selection and setup
  • Safety tips and usage frequency
  • Cleaning instructions
  • How to connect and use the Bluetooth diffuser
  • Skincare ritual suggestions for morning or night

Yes and now in a smarter way. Frosteam™ includes a built-in Bluetooth-connected diffuser, allowing you to add essential oils and control the intensity and duration directly from the companion app. This creates a personalized sensory experience with zero mess and maximum flexibility.

Not at all. Frosteam™ uses nano-ionic steam, which is finer, deeper, and more effective than traditional boiling water. It penetrates the skin gently and efficiently in just 8–10 minutes, without the risks of burns or overexposure.

 Nope. No boiling, no freezing, no setup. Frosteam™ is designed for effortless daily rituals. Just fill the tank once, then enjoy:

  1. Hot nano-ionic steam to open pores
  2. Cold water facial to tighten and refresh

Bluetooth-controlled aromatherapy for the ultimate spa experience

For steam mode, use distilled water and refill every few sessions.For cooling mode, use clean water and change it every 3 to 5 days to keep it fresh.

You can, but it’s not recommended.
⚠️ Direct contact between ice or frozen objects and your skin can cause cold burns, irritation, and micro-damage to the dermis. Frosteam™ offers controlled, skin-safe cold therapy without any of the risks or mess, no dripping, no frostbite, no discomfort. Just pure, optimized results.

Frosteam™ cools the water to your selected temperature mode:

  • Ice Shock (1°C)
  • Deep Cool (5°C)
  • Refresh (10°C)

It then maintains that temperature automatically during your session, just like a smart mini-fridge, but with low power consumption. Once the desired temperature is reached, it stops cooling and only reactivates briefly if needed to maintain stability.

Frosteam™ is extremely energy-efficient. It uses low-power, silent cooling technology, consuming only what’s necessary to cool and maintain water temperature. Perfect for daily, in-home spa use.

The Frosteam
The Frosteam
Ice Bowl (cold water + ice)
Ice Bowl (cold water + ice)
The Frosteam
The Frosteam
Ice Bowl (cold water + ice)
Ice Bowl (cold water + ice)

3-in-1 device

Complete facial ritual in one unit (hot nano-ionic steam + controlled cold + aroma-ready)

Only cold water/ice no steam, no guidance

Hot nano-ionic steam

Deep hydration and better ingredient absorption with ultra-fine particles

No steam capability

Precise temperature control (hot & cold)

Dial in exact temps and hold them steady for repeatable results

Drifts constantly as ice melts; zero precision

Cold intensity

Consistent, targeted cooling presets: 
1–10 °C (33.8–50.0 °F)

After ~25 minutes of melting, water sits around ≈5.5 °C (≈41.9 °F) and keeps warming; uneven

Speed

Session-ready in seconds no runs to buy ice

Prep, refill, wait, repeat

Safety

No direct ice or boiling water; no risk of burns or ice burns

Direct contact with a mass of ice can burn/irritate the dermis; slippery, easy to overdo

Effectiveness

Pro-style contrast: nano-steam + controlled cold = tighter pores, glow, fast recovery look

 Limited cooling shock; no hydration phase

Convenience

Mess-free, countertop-friendly, easy cleanup

 Drips, spills, constant topping up

Bluetooth / app connectivity

Guided sessions, tips, and updates from the app

No connectivity or guidance

No mess

Clean, contained water path

Meltwater everywhere

Saves time

Fast ritual you’ll actually keep

 Time-consuming prep and cleanup

Design for skin (not DIY trends)

Purpose-built skincare device engineered for facial skin

DIY workaround not designed for skin

Looks sleek

 Modern, display-worthy design

 Just a bowl of ice

MEET THE TEAM

At Frosteam, we believe in the people behind every innovation. Our team is here to support you, answer your questions, and help you maximize your results.

Ritchie Deraiche

Ritchie Deraiche

Founder of Frosteam
AUDREY Lemay

AUDREY Lemay

Marketing Coordinator

Frosteam FAQ – Answers to Common Questions