YOUR QUESTIONS, ANSWERED.
Everything you need to know to make the most of Frosteam, with ease.
Yes. Every Frosteam™ comes with a comprehensive, user-friendly guide covering:
- Mode selection and setup
- Safety tips and usage frequency
- Cleaning instructions
- How to connect and use the Bluetooth diffuser
- Skincare ritual suggestions for morning or night
Yes and now in a smarter way. Frosteam™ includes a built-in Bluetooth-connected diffuser, allowing you to add essential oils and control the intensity and duration directly from the companion app. This creates a personalized sensory experience with zero mess and maximum flexibility.
Not at all. Frosteam™ uses nano-ionic steam, which is finer, deeper, and more effective than traditional boiling water. It penetrates the skin gently and efficiently in just 8–10 minutes, without the risks of burns or overexposure.
Nope. No boiling, no freezing, no setup. Frosteam™ is designed for effortless daily rituals. Just fill the tank once, then enjoy:
- Hot nano-ionic steam to open pores
- Cold water facial to tighten and refresh
Bluetooth-controlled aromatherapy for the ultimate spa experience
For steam mode, use distilled water and refill every few sessions.For cooling mode, use clean water and change it every 3 to 5 days to keep it fresh.
You can, but it’s not recommended.
⚠️ Direct contact between ice or frozen objects and your skin can cause cold burns, irritation, and micro-damage to the dermis. Frosteam™ offers controlled, skin-safe cold therapy without any of the risks or mess, no dripping, no frostbite, no discomfort. Just pure, optimized results.
Frosteam™ cools the water to your selected temperature mode:
- Ice Shock (1°C)
- Deep Cool (5°C)
- Refresh (10°C)
It then maintains that temperature automatically during your session, just like a smart mini-fridge, but with low power consumption. Once the desired temperature is reached, it stops cooling and only reactivates briefly if needed to maintain stability.
Frosteam™ is extremely energy-efficient. It uses low-power, silent cooling technology, consuming only what’s necessary to cool and maintain water temperature. Perfect for daily, in-home spa use.
Yes. Contrast therapy, alternating heat and cold, an be beneficial for facial skin when applied in a controlled way. Heat helps increase blood circulation and soften the skin’s surface, while cold therapy temporarily constricts blood vessels and reduces visible puffiness.
Together, this hot and cold routine may support lymphatic drainage, improve glow, and promote a firmer-looking complexion.
When done safely and consistently, contrast therapy can be a powerful addition to a skincare routine focused on circulation, recovery, and long-term skin health.
Hot therapy helps open pores, increase circulation, and support hydration. Cold therapy helps calm inflammation, reduce puffiness, and tighten the appearance of pores.
When combined, hot and cold facial therapy may:
• Boost circulation
• Enhance natural glow
• Support lymphatic drainage
• Improve product absorption
• Promote firmer-looking skin
This combination creates a balanced approach compared to extreme ice-only methods.
Applying ice directly to your face can expose the skin to extreme, uncontrolled cold. This may stress the skin barrier, increase redness, and potentially contribute to broken capillaries, especially with repeated use.
The issue is not cold itself. It is extreme, unmanaged exposure.
Controlled cold therapy delivered at stable and regulated temperatures can help reduce puffiness and support circulation without shocking the skin.
Cold can be beneficial.
Uncontrolled ice immersion can be harmful.
Ice facials can temporarily reduce swelling, but direct and repeated exposure to extreme cold may stress the skin barrier. This can increase redness, irritation, and in some cases contribute to broken capillaries, especially for sensitive or reactive skin.
The main concern is uncontrolled temperature and prolonged exposure.
A controlled approach to cold therapy is generally safer for the skin. Frosteam was designed with this principle in mind.
Cold therapy does not permanently shrink pores, but it can temporarily tighten their appearance by constricting blood vessels. This creates a smoother and firmer look immediately after treatment.
For consistent results, temperature control and proper timing are important. Frosteam was developed to deliver cold therapy in a controlled and balanced way.
Warm steam softens the outer layer of the skin and can increase temporary permeability. This may allow serums and hydrating products to absorb more effectively when applied afterward.
Gentle and regulated steam exposure is key to avoiding irritation. Frosteam uses controlled nano ionic steam to support this process safely.
Some benefits, such as reduced puffiness and enhanced glow, may appear immediately after a session. Long term improvements in firmness and overall skin vitality typically require consistent use over several weeks.
Frosteam was designed to support this kind of consistent routine in a safe and structured way.
Frosteam is currently available in pre order. Shipping is scheduled for Q3 2026 as stated on our website.
All customers will receive tracking information as soon as their order leaves our facility.
Your device is securely reserved once your order is confirmed.
Yes. Frosteam is currently in its final production stage.
Pre ordering allows customers to secure early access pricing and exclusive bonuses before official retail launch.
You may contact our support team if you wish to modify or cancel your order prior to shipment.
Once an order has shipped, standard return policies apply.
Your order includes the Frosteam device and any promotional bonuses applicable at the time of purchase, such as free shipping or exclusive bundles for early supporters.
We currently ship to Canada, the United States, and Mexico.
We plan to expand to additional international markets in the future. Updates will be announced on our website and through our official channels.
Shipping timelines may vary depending on destination.
3-in-1 device
Complete facial ritual in one unit (hot nano-ionic steam + controlled cold + aroma-ready)
Only cold water/ice no steam, no guidance
Hot nano-ionic steam
Deep hydration and better ingredient absorption with ultra-fine particles
No steam capability
Precise temperature control (hot & cold)
Dial in exact temps and hold them steady for repeatable results
Drifts constantly as ice melts; zero precision
Cold intensity
Consistent, targeted cooling presets: 1–10 °C (33.8–50.0 °F)
After ~25 minutes of melting, water sits around ≈5.5 °C (≈41.9 °F) and keeps warming; uneven
Speed
Session-ready in seconds no runs to buy ice
Prep, refill, wait, repeat
Safety
No direct ice or boiling water; no risk of burns or ice burns
Direct contact with a mass of ice can burn/irritate the dermis; slippery, easy to overdo
Effectiveness
Pro-style contrast: nano-steam + controlled cold = tighter pores, glow, fast recovery look
Limited cooling shock; no hydration phase
Convenience
Mess-free, countertop-friendly, easy cleanup
Drips, spills, constant topping up
Bluetooth / app connectivity
Guided sessions, tips, and updates from the app
No connectivity or guidance
No mess
Clean, contained water path
Meltwater everywhere
Saves time
Fast ritual you’ll actually keep
Time-consuming prep and cleanup
Design for skin (not DIY trends)
Purpose-built skincare device engineered for facial skin
DIY workaround not designed for skin
Looks sleek
Modern, display-worthy design
Just a bowl of ice
MEET THE TEAM
At Frosteam, we believe in the people behind every innovation. Our team is here to support you, answer your questions, and help you maximize your results.
